Last updated: July 2026

​​​

These terms govern Authority Building Program engagements ("the Program") delivered by 500 Creative Inc. ("500 Creative," "we," "us"). Each Program engagement begins with a signed Program Agreement that sets out your tier, monthly fee, start date, and initial visibility targets. These terms apply to every Program engagement and are supplemented by our website terms and privacy policy at 500creative.com/privacy-policy. Where these terms conflict with a signed Program Agreement, the Program Agreement governs.

​

1. The Service

The Program is an ongoing monthly engagement that executes and refines your offsite authority strategy: strategy, execution, monitoring, and refinement, managed over time. It is offered in three tiers (Guided, Supported, and Full Authority), which share the same strategic framework and differ in how much execution 500 Creative handles directly. Your tier and its monthly deliverables are set out in your Program Agreement. Every tier includes a Monthly Progress Report tracking your visibility against the targets defined at kickoff.

​

2. Prerequisite and Foundation

The Program executes the strategy in your Offsite Authority Roadmap; it cannot be purchased without a completed AI Discovery Scan, AI Visibility Audit, and Offsite Authority Roadmap. If your Audit and Roadmap were completed more than 60 days before your Program start date, both are refreshed at no additional cost as part of the Program, because current data is the foundation the work depends on.

​

3. Term and Commitment

The Program requires a minimum commitment of six months from your start date. Authority building is cumulative; the minimum term exists because meaningful movement takes sustained monthly work, and it is a condition of engagement, not a formality. The Program cannot be cancelled during the minimum term except for material breach that remains uncured 14 days after written notice. After the initial six months, the Program continues month to month and either party may end it with 30 days' written notice.

​

4. Fees and Payment

Your monthly fee is set in your Program Agreement and is billed monthly in advance. Payment is due on receipt of each invoice. If an invoice remains unpaid past its due date, work pauses until payment is received; paused time does not shorten the minimum term, and 500 Creative is not responsible for the effect of pauses on momentum or results. All payments are non-refundable. Applicable taxes are additional.

​

5. Third-Party Costs

Some offsite work involves third-party fees (paid directory listings, press release distribution, and similar). These are not included in the monthly fee. We will identify any third-party cost and obtain your written approval before it is incurred; approved costs are billed to you at cost, with no markup.

​

6. Content and Approvals

Content we create under the Program (articles, press releases, directory descriptions, outreach materials) is drafted for your review. You approve content before it is published or distributed, and you are responsible for the accuracy of the business claims it contains. Timely feedback and approvals are part of the engagement; monthly deliverables depend on them, and deliverables delayed by outstanding approvals are not grounds for a refund or credit.

​

7. Nature of the Engagement

The Program commits to defined deliverables and to measurable visibility outcomes, established at kickoff and tracked in your Monthly Progress Report. It is not a guarantee of rankings, recommendations, leads, revenue, or other business results, which depend on third-party platforms, market factors, and your own business activity, all outside our control.

​

8. Intellectual Property and License

The Authority Climb, including its name, framework, step structure, scoring approach, and supporting materials, is the intellectual property of 500 Creative Inc. Content created for you under the Program is yours to publish and use in the ordinary operation and marketing of your business once the month in which it was delivered is paid in full. Monthly Progress Reports, strategy documents, and toolkits are licensed, not sold: you receive a non-exclusive license for your internal business purposes, and you may share them with your own team and professional advisors, but may not reproduce, resell, publish, or distribute them or the frameworks they contain without written consent from 500 Creative Inc. The Authority Climb is a trademark of 500 Creative Inc.

​

9. Your Responsibilities

You agree to provide timely access to the accounts and platforms the work requires (such as your Google Business Profile, directory accounts, and website where applicable), to designate a contact with authority to approve content, and to respond to approval requests within a reasonable time. You are responsible for compliance with anti-spam and review-platform rules in campaigns you execute yourself.

​

10. Limitation of Liability

We perform the Program with professional skill and care. We are not responsible for the content, accuracy, or behavior of third-party platforms, directories, or publications, or for decisions you make based on the engagement. To the maximum extent permitted by law, 500 Creative Inc.'s total liability in connection with the Program is limited to the fees you paid under it in the six months preceding the event giving rise to the claim, and we are not liable for indirect, incidental, or consequential damages.

​

11. General

These terms may be updated from time to time; the version in effect at the date of your signed Program Agreement applies to your engagement, and renewal months after the initial term are governed by the version in effect at renewal.

These terms are governed by the laws of Ontario, Canada. Questions: hello@500creative.com.